Delicious pasta fagiole! I've been meaning to go here for awhile now and finally decided to take my work and hit up some lunch. $30 + tip later just for me... I had one glass of so-so wine ($8), a chicken salad (bland), and a side of polenta (which was more like a ginormous bowl of polenta made for a family of four, but delicious). Service was nice, that's about it... I like the atmosphere but wouldn't spend the money again except that it's pretty convenient. Maybe I'll go try a pizza or sandwich and not the pricey wine.
(3)
Brooke A.
Typical chicago style thin crust pizza. It wasn't terrible, but it wasn't good. Unless you like Chicago thin crust, in which case you might like it. We didn't. We were here during the winter and sat next to the back door. There was a table behind us that 10 or so very loud people with 4 small children running in and out of the door. Not great.
(3)
Francisco P.
I went to Armands fr the first time with 3 colleagues after work. It was late in the evening around 8:30pm. Our server Justin was good, Professional and attentive. The restaurant is well decorated and has a fresh modern feel to it. The food is nothing exciting but edible. We sat right in front of the kitchen and that was a big mistake. Being a foodie, I like that this place has an open kitchen but the noise and loudness of the cooks really disturbed me. My friends and I could not have a conversation. They we laughing out loud, yelling at each other and cursing in Spanish, which we all understood being Latinos ourselves. I called Justin over and explained that their behavior was disruptive. He graciously apologized and said he would speak to them. They seemed to get louder and started looking at us and laughing. We felt really uncomfortable. So we asked for the check and left, A few days later, I called the restaurant and asked to speak to the manager. I think his name is Mike. I wanted to express our disappointment and talk to him about our first time experience. He became defensive, never apologized and asked me to give him tips on how he should handle his employees. What kind of a leader is this? No wonder his cooks behave the way they do! He clearly has no control and does not hold his employees accountable. After speaking with him I felt worse about my experience. He simply couldn't care less about my concerns. I will NEVER go to this place again. I won't tell you to do the same. Your experience may be different. But a restaurant that doesn't respect or value me as a customer will never get any of my hard earned money! Too bad ARMAND's!!!
(1)
Nina B.
I've been to Armand's before with my kids and we've had good experiences so I was surprised by all the negative reviews of this restaurant. But we wanted a place close to the Metropolis and the girls voted for Italian so we went to Armand's. For 6:00 pm on a Saturday, I was surprised it wasn't as busy as I was expecting. We had made a reservation for 5 people earlier in the day and were seated without any problem. The restaurant A/C system is quite noisy so we had to speak rather loudly to be heard across the table. If it hadn't been rainy just before we got to the restaurant, we would have asked to sit outside. (Note: Silverware was already on the table so they may have solved the problem noted by other reviewers) We ordered the bruschetta, which was a bit heavy on the garlic for 3 of us, but the other 2 who love garlic said it was delish. Also ordered the pizza bread as a second appetizer and it was nice and cheesy and pretty substantial. Two ordered red wine (Malbec & Cab) and we were both satisfied with our choices. A pinot grigio met with the white wine drinkers approval as well. The "house" salads, as noted previously, are iceberg lettuce with cucumbers, tomatoes, onion rings. Not special and doused with a bit too much dressing (Italian oil and vinegar, with a bit too much vinegar). But the Caeser salad is made with Romaine, good crunchy croutons and great dressing. (My sister and I ordered one to split and they gave us enough for 3 people!) We also split a pizza: the "Signature" which is thin crust with olive oil, Fontina cheese, roasted red peppers, artichoke hearts and no red sauce. It was definitely enough for 2 people (we had leftovers) and really yummy! A friend ordered the calamari and pasta, which had lots of tender rings and squid-dy parts in a tasty tomato sauce and another friend had the caprese salad as her entree (she also had leftovers). For the five of us, the total bill was just over a hundred bucks, which I find very reasonable for a sit down dinner with appetizers, salads, wine and entrees. Hope this helps other people make a decision about whether or not to eat at Armand's. I know I plan to return for more of that terrific pizza.
(3)
Kim M.
I wanted to update this review based on our lunch at work the other day. This time I tried the Italian Beef. The beef was a little thick but the bread and au jus made up for it. So another star for a good beef sandwich. The fries were overcooked, almost like they had gone in the fryer twice.
(3)
Ed R.
The pizza here its actually a good thin crust pizza, we enjoyed ..... but the service not so much very slow servers, had to wait 15 minutes for my martini
(3)
Lindsay T.
My husband and I went here for the first time around 6:30 pm on Sat. It was not crowded, and had no wait, which we were worried about in Arlington Heights. Inside is decorated well, but the ambiance of a great Italian restaurant really isn't there. I ordered the chicken limone, which was grilled, came with a nice lemon sauce and tons of veggies. My husband ordered one of the pizza nova's- it was awesome. Tons of toppings, good crisp crust. We both got soups, the minestrone was amazing. They serve great fresh bread and foccia. We will try this place again before we take friends, we hope it stays as good as this first time. It would be nice to have a close local place to go to! I was surprised by the poor reviews on here.
In a pinch--- it's okay. Pizza is flavorful, house salad is romaine lettuce- that's it- just lettuce. Service is awful. Arrived at 4pm on a Saturday afternoon; four other occupied tables and one wait staff with four bus boys. Service was snail pace. Observed orders up on the hot line sitting for 5 minutes before taken to tables - same with the cold line of salads. There seemed to be no sense of urgency to get orders to tables. Had to ask for the check. I did not see a manager in place to move things along. Too bad as the restaurant has a great locale.
(2)
Nelson A.
Armand's has one of the best pizzas I have ever had! My favorite is the stuffed with meatball, giardiniera, and red peppers. The Italian beef thin crust is awesome. It's my top 10 for pizza!!!!!!!!!
(5)
Joe R.
This place is just not very good. Between the owners standing around with scowls on their faces, the poor service and the bad food there isn't a whole lot good to say. * No Italian bread. They serve you buns at the table with butter. Not Italian bread with olive oil and parmesan cheese. * Burned meat balls. How do you burn meatballs? And if you did would you serve them to a customer? * Angry owners. The owners of the restaurant stand around in disheveled clothes and look pissed off. They didn't greet anybody or come to the table as and say hello. It just made me feel uncomfortable like an unwanted house guest. * The Italian Denny's. The food and atmosphere of the place made me think of Denny's. Cheap tasteless food server by unfriendly people in an uncomfortable restaurant Go somewhere else or go hungry.
(1)
Solitaire L.
This was my first time there...and my last. Generally, I give a brand new place a second try if the first was rough. This place is more established and they still don't get it right from slow service to fishy-tasting fried zucchini. Yuck. I'll go course by course: Appetizers (we ordered fried calamari, fried zucchini and mozzarella sticks--wow--a that's a lot, I suppose): To be fair, the fried calamari was pretty good (7 out of 10). The zucchini, as I mentioned, tasted fishy (maybe fried in the same oil as the fish for their Friday nigh fish fry--oh wait, they don't have a Friday night fish fry...hmmm). Mozzarella sticks seemed to be okay as well, I didn't try one but they looked good. I also thought it was a little tacky to serve the zucchini with a little cup of catsup for "dipping sauce"--a little more creativity would have been desirable! Salad: We only had the regular dinner salad, but I noticed that they only use iceberg lettuce, which I thought lacked nice presentation and just seemed...well...cheap! Dinner: I had the eggplant parmagiana which, while certainly not the best I've ever had (the best was at Regina's, which no longer exists!), it was decent. My son had marinara clam sauce over pasta, which he also said was good. My daughter had the caprese sandwich which she said was really good. My ex had a shrimp marinara sauce over pasta, which was, in a word, terrible. The shrimp did not seem fresh--tasted smokey/salty/fishy. My other daughter had cheese ravioli which she described as tasting like "nothing." Also, she said that there was water at the bottom of the plate, as if the pasta had not been fully drained. Dessert: We ordered a tartuffo with raspberry ice cream for dessert. DINERS BEWARE! This was horrible. They showed a dessert tray with four types of delicious looking cheesecake, but only had one to offer (so take the other three off the tray!). Service: Our waitress HAD to be new. She was nice, but inattentive to empty plates, glasses and other service/upsell opportunities. We had a bottle of wine and once empty, she didn't offer another. We spilled (OK I spilled) some wine on the table and she didn't offer to help clean it up--just left the wine soaked placemat on the table for the rest of the meal. The servers/busboys were equally inattentive and unhelpful, though not unpleasant. Do you get what I mean? They have the POTENTIAL to give good (even great) service, but they just don't. I asked if they had fresh parmesan to which the waitress replied yes, so I expected her to bring a hunk of cheese with a grater, but instead she brought the dry, "powdery" type. Cost: Exorbitant for the quality (or lack thereof) of food and service. For five people the bill was nearly $170. I felt totally ripped off and, while I love a bargain, I am not averse to paying for great food with great service. If we'd had that, I would have felt better about the whole thing. One last caution - Wine - I have never ordered a bottle of wine at a restaurant and not had the waitstaff uncork it at the table. Our waitress brought the wine bottle to the table already uncorked, which I think is totally improper. And yes, I could have insisted that she take it back and bring another, sealed bottle, but I didn't, so I guess you could say this is my fault. We hypothesized that she didn't know how to use a corkscrew (as I mentioned, she seemed new/inexperienced) and let it pass. So all in all, a loser of a dinner, both in food and service quality. Definitely would not recommend!
(1)
Colleen B.
Great food and good service! I visited last Friday for a late lunch. We were seated immediately outside on the patio and ordered a stuffed artichoke appetizer and a thin crust pizza. I have not stopped thinking about the stuffed artichoke since then...I'm ready to go back now! The server was very responsive to modifications on the pizza due to dietary restrictions, and the pizza came out in a reasonable amount of time. I loved the big strips of veggies on the pizza...very authentic Italian! I'll be returning and bringing my family for sure.
(5)
jim s.
it was good not knock your socks off good, but a good pizza will probably be back if i ever want a pizza in this area
(4)
Serene A.
The baked clams were not even edible. I threw them out. I don't even know why they'd be on the menu.
(1)
Penny K.
Armands has been a favorite of ours since the mid-1990s, when we lived in Elmwood Park. We moved to Arl. Hts. and were thrilled to hear that Armands was opening a restaurant there. We have been frequent visitors and big fans of the thin crust pizza with sausage and green peppers. We have hosted parties there in the party room and have always been satisfied with the food and service. One recent snafu: I stopped there on a Wednesday night about a month ago. I volunteer on Wednesdays and often stop at Armands afterwards to get a pizza to bring home. This time, I stopped in at the usual time, 9:10 p.m. and was told I could not order a pizza since they had turned off the ovens. I know they are open until 10:00 p.m. so I was surprised and disappointed. I was going to sit at the bar for a few minutes and have a drink, when I was told that, no, they were closing. I asked why and was told that they had had a slow evening and decided to close. That just seemed weird to me - you just expect a restaurant to honor their posted hours. While I was disappointed, it certainly won't keep us from going back to Armands to enjoy their delicious pizza. If you go, try the Armands salad; it's great. And Mondays, pizza is half price, a real bargain. Outdoor seating is available too.
(4)
Christine D.
Great pizza. Exceptional. Esteemed. Great location and the interior is quaint. They don't deliver until 4:00. How does this place only have 3 stars?
(5)
Anna K.
I hate to leave a bad review, but I was disappointed with my experience with Armand's Pizzeria. I bought a slice of pizza from their booth at Taste of Arlington Heights. It cost $5, which is crazy high for a single slice of pizza, especially considering it was just plain thin pizza. I'm usually pretty generous about pizza since it's my favorite food. Until I tried Armand's pizza, I thought even bad pizza was still pretty good. I just couldn't finish this slice. It was bland, the crust was hard and tasted like cardboard, and for some reason the entire slice had a grainy quality to it. It was the worst slice of pizza I'd ever had. I feel I'm being generous with two stars. I'm hoping that in an attempt to keep up with the quantity of food being ordered they loosened their standards on quality. The pizza also looked good, and from what I could tell the restaurant looked nice. But damn, was that a bad slice of pizza. Edit: The owner messaged me saying the prices were set by the village so I don't hold that against them. The owner also mentioned the quality isn't as good because it was served at a festival, and while I recognize that, I also think that serving pizza a few minutes, or even hours old doesn't change the taste that drastically that it could make a slice of pizza taste as bad as that slice was. Even at a special event, a restaurant is still accountable for food it serves.
(2)
Amy P.
They really need to change their pizza recipe. Cardboard crust and awful sauce. Waaaay too much oregano! That's all you can taste. Other menu items are little better. I don't recommend the pizza. Service is good.
(3)
Stef M.
Get the stuffed artichoke (garnish with a squeeze of lemon) and a pizza. You will not be disappointed. Good location with street parking. Good for families, friends or dates. Polite service.
(4)
Michael G.
Fair , not great pizza. I used to go to the original location on Grand Ave. ,in Elmwood Park. The one here in Arlington Hts. , cuts corners on ingredients , and quality.
(2)
Patsy D.
Joined a friend at Armands for the first time Saturday night around 6:30. Had the stuffed artichoke (excellent!) and the antipasto salad (great amount of cheese!) and then had a thin crust sausage and mushroom pizza. Haven't had a pizza this good in a long time. Cornmeal on the bottom and the perfect amount of everything. Hawks game in clear view and a great crowd. I would recommend this place-- be aware parking can be difficult.
(4)
Josh S.
I've been coming here for a long time, the pizza is fantastic (both thin and pan)! I typically get pizza and the antipasto salad and am never disappointed.
(5)
Mark D.
I am not a big fan of this restaurant. There are only 2-3 items on the menu I like and then those are just average, except for their calamari. Service is usually slow. The only reason I come here is because my wife and sister in-law like it. Wish the original Armand's in Elmwood Park was still open. THEY had great food!
(3)
Amy C.
Service was bad, inattentive and slow. Server didn't have knowledge of the menu and told us one item and gave us another. It was fine, not great and not bad. No rush to return
(3)
Vinnie S.
Normally a great experience but not tonight. Awful service..never refilled our drinks and pizza under cooked. My daughter spilled her drink and we had to wsive down an employee to help..no dinning room awareness by staff. After an hour, i finallyI had to go to the bar to get my diet coke refilled.
(2)
Joanna S.
One of the best pizza places in downtown Arlington Heights! The focaccia starter bread alone is to die for and worth coming in for alone. The pizzas (we got the margarita and carbonara) are perfectly cooked with just the right amount of crispness around the edges. The toppings are fresh and full of flavor. Another must try - their Tiramisu. The owner of the place is very nice and came by our table to make sure we were happy with everything. You can tell he genuinely cares about his customers and knows what he's doing. Great staff, food and enviroment. Will Def be coming back!
(5)
Taylor W.
Terrific aribiata sauce...spicy & delicious. Love their calamari that you can get breaded or not. I order this as take-out at least 3 times a month.
(4)
Laura M.
SLOW, SLOW - No Service Couldn't comment on food, our order was never received by Kitchen. Drink took 25 minutes to arrive. What a joke. Many better places then here. And we weren't the only table with slow service, everyone was waiting, waiting and waiting. . .
(1)
Scott C.
Since there are five stars I try to visit each place five times before reviewing. My first visit to Armand's was take out pizza. My wife and I ordered the deep dish. All ingredients were fresh, and even though she is not a deep dish fan, it was a huge success. Overall, excellent pizza. The second visit was with my wife and her friend. We got the Armand's Salad to start with. It was excellent. Again fresh. The pizza was thin crust this time, although it didn't matter. It was again delicious with fresh ingredients and a superb crust that was crunchy and doughy at the same time. The third visit was by myself. I sat at the bar and ate and watched the game. As always the food was really good (I ordered the lasagna). But, the service was slow. In a fifty minute time period, the lady checked on me twice, and the first time was to take my order. The manager that is usually there wasn't working, and he's generally the guy at the bar. It's not really a bar kind of restaurant though, so I guess it can be forgiven. (You know, where you hang out at the bar and drink some beer or wine and watch the game.) Fourth visit was delivery. The food was again spot-on. We ordered the ceasar salad and the pizza margherita. Both were excellent. Not too much dressing as to overpower the salad, and not too much garlic on the pizza to overpower the basil. Last visit was a pick-up order. We went the beef sandwich route this time. All I can say is surprisingly excellent. Although the food here is top notch and a solid five stars, the service is a bit lacking. (Even the delivery guy was kind of off putting.) But, this place is a must-go-to if you're in downtown Arlington Heights and craving pizza. If there was a half star, it would receive four and a half stars.
(4)
Enna M.
The Margherita pizza and their signature pizza are awesome - some of the best I've ever had! The calamari is fabulous as is the Melrose pepper salad. They also have a nice selection of inexpensive wines to choose from. I wish it wasn't so far from me; I'd definitely become a regular. The service was good, not great. That is my only negative comment.
(5)
Joe G.
Don't understand the 3 star rating. I think they have some of the best crispy thin crust in the area. My wife grew up in Elmwood Park and we have been big fans of Armands for years. Not sure about the other locations but the Arlington Heights location makes great pizza. Try ordering meatball, roasted red pepper and ricotta on your next pizza there....you won't be sorry...
(5)
Mike E.
Lousy service. Very mediocre food. I had high expectations given location and appearance of restaurant . We waited nearly an hour from order to delivery at table. Waitress carried each plate out one at a time over a 5 minute period. Salad and Alfredo bland. Lasagna over cooked. Unimpressed. Mike from Seattle
(2)
Susan M.
We found this place by accident as the place we intended to go was closed. It was very good. The double dough was crispy on the bottom and edges, but soft an chewy inside. Great cheese.
(4)
Mike R.
Good food but SLOW service! My wife, daughter and I went here for lunch on a Saturday (May 31). When we arrived at about 11:45am there were only a handful of people. We ended up sitting outside. We order a kids pasta, turkey sandwich and a tomato/ mozzarella sandwich. It took over 40 minutes for two cold sandwiches and one kids pasta-really? The food was good but not worth the wait. If you go careful slow service.
(3)
Ed A.
We came here after a day at the track and it was one of the most amusing dining experiences I've had. It doesn't take much to make me a happy camper when it comes to service. Although a hot server never hurts. I do not place the entire blame on our server as she was handicapped with not having a busboy to help her out. Even so, she was quite amusing. We had a group of 10 and called ahead. We ordered salad and while it looked delicious there were no plates to put it on. When we asked for plates, she handed my friend a stack of seven to distribute and walked away. Wait, wait, we also need more plates and utensils! No worry, she'll be back, right? 10 minutes later... When we got our utensils, she handed my friend a fistful of knives and the stack of plates and walked away, leaving it for us to pass them down the line. Finished with our salad, the table was a mess. Thankfully, my friend stopped and cautioned her to not serve our main meal until the table was cleared. Whew! Disaster averted... She kept apologizing to us but the comedy continued. I felt sorry for her. It seemed like forever until we got our food. But finally, it arrived. Time to dig in... we were starving. She again apologized about the delay. She calmly assured us that she was caught up with her tables and no worries and then walked away. Wait, wait... we still have no plates, glasses, utensils and the pitchers of Diet Coke needs a refill. Again, she apologized and handed my friend a stack of plates and a fistful of napkins and utensils and then walked away. Little help, little help... can't you do this?? Oh, well... My family's Thanksgiving dinner last year went smoother. By the way, the salad was terrific, the pasta was good but the pizza wasn't that great.
(3)
Cindy Z.
Had Mothers Day dinner with 16 family members in their private room. Calimari was tender, pizza, pasta, chicken parmesan, and pepper steak fabulous!!! Alexis our server and team gave is fabulous service... thanks again!
(4)
Luke S.
Great pizza. Good service. Good deal buy one get one carry out on Tuesdays. Good chance to try their specialty pizzas.
We ordered 2 pizzas for delivery on a Saturday night- a margarita specialty pizza and a roast beef and giardiniera pizza for my husband. (not usually a fan) They said it would take an hour and it got to us in about 35 min (yay!) Everything was really fresh and flavorful and I even liked my husbands pizza! It seems like a lot of the negative reviews were about dining in so we will still with the delivery, but we will absolutely order from here again.
(4)
Larry R.
Great thin crust Pizza! ez to find, across from the train station. Great food, drink and service.
(4)
Shark S.
I can't believe, after me, two terrible reviews. Mike and Gil do you care anymore? I can't believe 2.5 stars and I keep talking the place up..... I love the food but the service will kill you.... Pay attention, buy a drink, shake a hand, your father would be disappointed.
(2)
Judi H.
I ate here a few months ago and it was not bad. I went back for a pizza tonight and it was not good. I don't want to be too negative. I see a lot of reviews complain about the service. Our service was great. The setting is nice. The pizza was really terrible. Don't waste your money. I should have paid attention to all of the bad reviews.
(2)
Peter g.
Simple Itialian choices, good pizza, and that is from a few tries, they make a few other primary lunch choices and some take home sauce that I have not tried but some in my office like it a lot. I have had the sandwiches, the caprese salad was very good, and I enjoyed the pizza - thin crust but it was good. Not sure about some of the reviews here, i think they might be a little dated. Recently lunches and 1 dinner was all good. The staff are not going to win friendliest of the year, but this is not a negative really. As resutrants go, I would rate service about average.
(3)
Mary C.
This has become our go to Pizza for delivery. They make an extra thin crust and have a very tasty, non-fatty sausage. Their extra toppings are fresh and nicely cooked. They are a little more expensive than some of the other area delivery businesses, not excessive, and worth the price. We've recommended this place to several of our friends and acquaintances. No complaints from any of them yet!
(4)
Thomas T.
First time at this neighborhood restaurant. Nice decor, smells great, not too long a wait, looks positive. Took a seat at the bar for a drink waiting for our table. The bartender...not that busy, but I seem to be invisible, oh well, that happens. One drink, two stinks, what the bell is taking so long for our table? The hostess couldn't find us (I can understand, we were four feet from her around the corner). Finally seated, the waiter takes our order, comes back to clarify our order...twice...is he new? Food arrives, tasty, nothing spectacular, but how badly can manicotti or garlic shrimp be? Dessert, white chocolate tartufo. Waiter explains that it is white chocolate gelatin covered in dark chocolate shell, sounds nice. When it comes its white chocolate gelato with white chocolate chips on top...really? It was tasty except for the fact that the busboy took it away when we were only half way through. Food ok, wait staff aweful!
(2)
Mary G.
Went to Armand's in Arl Hts. For the first time tonight. Salad was good and so was the pizza!
(4)
C. W.
Love the vibe in downtown Arlington. Truth be told I've only ordered one thing at Armand's because if it ain't broken why try fixing it? I get the chicken parm every time - the only thing that changes is sandwich or dinner. The sandwich is two chicken breasts - truly a 2nd meal! The dinner comes with just as much chicken, plus pasta, and soup or salad. Depending on your appetite and commitment to leftovers is probably how you choose! The service is good, I like a crowded restaurant because then my kids are drowned out, and I like that it's not SO crowded we have to wait too long to sit.
(4)
Becky B.
I live around the corner and was very excited about my first few times here. I love their thin crust with sausage, mushrooms, and green peppers. The last THREE times I got take out and the pizza was burned. I guess the lesson is not to go when they are busy.
(2)
Maria C.
I'm giving this place 1 star but I'm being extra nice. This is where Pronto Roma used to be. I was a regular at PR which somehow managed to be hip and trendy despite being in the burbs. Armand's destroyed the ambience turning it into one more huge-portion-suburban eatery for people who can't tell a lasagna from a tortelinni. I wanted to carboload for a long run the next day and ordered Spaghetti with Alfredo Sauce. WHO THESE DAYS CUTS THE PASTA BEFORE COOKING IT? The spaghetti came in several sizes, not in strings making it hard to eat. The sauce looked like cheese cement. My husband's pizza (Let's face it - You gotta try really hard if you want to screw up a 4-cheese pizza) was horrendous. Someone told the pizzaman that for the pizza to be "autenthic italian" it needs to contain 2 lb of garlic. I couldn't sleep at night with my own breath. Don't go there if you want to eat good pizza or pasta. For Pasta, go to Carlos, a great place right behind Armands. For pizza, go to CPK which is not the greatest but certainly better than this.
(1)
Lynne J.
My husband and I went to Armand's last winter and had pretty good pizza, so we went back tonight. I felt like having pasta this time... so I had (fresh) green fettuccine with marinara clam sauce. Ugh. The fettuccine was overcooked almost to the point of being mushy. The three clams in their shells on top of the dish were awfully rubbery. The clam pieces in the sauce tasted like canned diced clams dumped into marinara. My husband's meat ravioli was edible but nothing special. Given that there are many outstanding restaurants in downtown Arlington Heights, we will not be going back to Armand's.
(1)
Bob S.
Used to have the best pizza around when they were in Elmwood Park. I had a craving and brought a friend. Told her she was gonna love the pizza. Well I was dissapointed. The crust which is usually thin and crispy was not even close to what it used to be. Please get it back your losing it
(2)
Elizabeth T.
DO NOT GO HERE! That 1 star is for the food. Food was good. Service was HORIBBLE! Bus boy who gave our water as soon as we sat down had a scowl on his face. I thanked him, no answer. Asked for bread 3 times from anyone who would pass by our table (we got tired waiting for our waitress) before we could get it. Food given was not as ordered (asked for some things not to be included in the burger). Looking for change before we could pay the bill. I went to the hostess desk. She was on a phone for a long time so I approached a waitress to ask for change. She directed me to the hostess desk again. Still not off the phone. I eventually got change from the pizza delivery person. There were some wait staff who knew what they were doing but most seemed pissed to be there or too inexperienced to give good customer service. SKIP THIS PLACE!
(1)
Therese B.
Wow, that Maria girl is crazy. Pronto Roma?? That's your idea of good ambience and good food? Strange that they are all out of business . . . . . . . Check out my review for Armands in Elmhurst for a little more reality.
(5)
Catherine H.
This restaurant was a disappointment. Arlington Heights has a variety of great restaurants, but this isn't one of them. Food was mediocre at best and lacked in-depth flavor. Not a place I'll visit again.
(2)
Jenny K.
My favorite pizza. They now deliver and you can carry-out....although what makes the pizza so amazing is how crispy the crust is when you get a fresh one in the restaurant. The sauce is sweet and tangy, they use real cheese and if you like sausage, theirs is homemade and hard to beat. The only downfall is that if you want to eat in, you may be in for quite a wait (30 to 90mins) and they will not put you on the list if you phone ahead. I live close by so I will walk, put my name in and then go home for a bit. This place truly is worth the wait and patience with the young wait staff.
(5)
Kathy R.
Not a review but a heads up. Armand's Pizzeria will be opening a branch in downtown Arlington Heights, slated to open Jan. 1 in the former Pronto Roma space. Main location is in Elmwood Park; they also operate in St. Charles and Elmhurst. A Yelp review for Armand's in Elmwood Park was 5 stars, so I'm intrigued. I'll post a review after I check it out.
(4)
Mariana P.
My boyfriend's parents live in Arlington Heights, and so I often find myself in the 'burbs. Last night we went there for pizza and the experience was so-so. The pizza was alright, nothing to die for. The entire wait staff looked like they were in high school, and it showed in their waiting skills. Our waitress kept knocking things over, and the hostesses had horrible customer services skills, mostly because they were so young. They tried hard, but they could have at least hired some people who have had a job before.
(3)
Katy T.
Thin crust , "Roma Style" pizzas are pretty good. Pasta dishes aren't any good. Lots of tv's if you want to watch sports over dinner - I don't.
(3)
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Address :70 N Vail Ave
Arlington Heights, IL, 60005
Takes Reservations : Yes Delivery : Yes Take-out : Yes Accepts Credit Cards : Yes Good For : Dinner Parking : Street Bike Parking : Yes Wheelchair Accessible : Yes Good for Kids : Yes Good for Groups : Yes Attire : Casual Ambience : Casual Noise Level : Average Alcohol : Full Bar Outdoor Seating : Yes Wi-Fi : Free Has TV : Yes Waiter Service : Yes Caters : Yes
Pizza is a famous Italian dish savored around the world. The entire credit for the popularity of Pizza in the United States goes to the chain of pizzerias all over the country. While the base and the texture of Pizza remains same across the globe, it's the toppings that differs from country to country. In the United States, you will find the top pizzerias serving pizzas with the toppings of mainly beef, bacon, chicken, ham, and sausage for the non-vegetarians. Other than these famous meat options, Pizzas with veg toppings such as mushrooms, pepperonis, garlic, tomatoes, spinach, etc. are also famous in most restaurants in the United States.
Irrespective of your locality, you will find a variety of different restaurants in your cities offering pizzas of all different types. Pizza is hot favorite among people of all ages in the United States. A large size pizza is enough to feed a family of 3 or 4 at large. Pizza is also the most preferred food whenever a group of friends is hanging out together. Pizza gained popularity in the United States after the American soldiers stationed in Italy returned from World War II.
Over the years, different pizzerias in the United States have developed their own respective regional variations. Pizza gained popularity as the iconic dish in the United States in the second half of the 20th century. Whether you prefer thin or thick crust pizza, you can find a pizza of your preference at the best pizza restaurants in your city.
Jeka M.
Delicious pasta fagiole! I've been meaning to go here for awhile now and finally decided to take my work and hit up some lunch. $30 + tip later just for me... I had one glass of so-so wine ($8), a chicken salad (bland), and a side of polenta (which was more like a ginormous bowl of polenta made for a family of four, but delicious). Service was nice, that's about it... I like the atmosphere but wouldn't spend the money again except that it's pretty convenient. Maybe I'll go try a pizza or sandwich and not the pricey wine.
(3)Brooke A.
Typical chicago style thin crust pizza. It wasn't terrible, but it wasn't good. Unless you like Chicago thin crust, in which case you might like it. We didn't. We were here during the winter and sat next to the back door. There was a table behind us that 10 or so very loud people with 4 small children running in and out of the door. Not great.
(3)Francisco P.
I went to Armands fr the first time with 3 colleagues after work. It was late in the evening around 8:30pm. Our server Justin was good, Professional and attentive. The restaurant is well decorated and has a fresh modern feel to it. The food is nothing exciting but edible. We sat right in front of the kitchen and that was a big mistake. Being a foodie, I like that this place has an open kitchen but the noise and loudness of the cooks really disturbed me. My friends and I could not have a conversation. They we laughing out loud, yelling at each other and cursing in Spanish, which we all understood being Latinos ourselves. I called Justin over and explained that their behavior was disruptive. He graciously apologized and said he would speak to them. They seemed to get louder and started looking at us and laughing. We felt really uncomfortable. So we asked for the check and left, A few days later, I called the restaurant and asked to speak to the manager. I think his name is Mike. I wanted to express our disappointment and talk to him about our first time experience. He became defensive, never apologized and asked me to give him tips on how he should handle his employees. What kind of a leader is this? No wonder his cooks behave the way they do! He clearly has no control and does not hold his employees accountable. After speaking with him I felt worse about my experience. He simply couldn't care less about my concerns. I will NEVER go to this place again. I won't tell you to do the same. Your experience may be different. But a restaurant that doesn't respect or value me as a customer will never get any of my hard earned money! Too bad ARMAND's!!!
(1)Nina B.
I've been to Armand's before with my kids and we've had good experiences so I was surprised by all the negative reviews of this restaurant. But we wanted a place close to the Metropolis and the girls voted for Italian so we went to Armand's. For 6:00 pm on a Saturday, I was surprised it wasn't as busy as I was expecting. We had made a reservation for 5 people earlier in the day and were seated without any problem. The restaurant A/C system is quite noisy so we had to speak rather loudly to be heard across the table. If it hadn't been rainy just before we got to the restaurant, we would have asked to sit outside. (Note: Silverware was already on the table so they may have solved the problem noted by other reviewers) We ordered the bruschetta, which was a bit heavy on the garlic for 3 of us, but the other 2 who love garlic said it was delish. Also ordered the pizza bread as a second appetizer and it was nice and cheesy and pretty substantial. Two ordered red wine (Malbec & Cab) and we were both satisfied with our choices. A pinot grigio met with the white wine drinkers approval as well. The "house" salads, as noted previously, are iceberg lettuce with cucumbers, tomatoes, onion rings. Not special and doused with a bit too much dressing (Italian oil and vinegar, with a bit too much vinegar). But the Caeser salad is made with Romaine, good crunchy croutons and great dressing. (My sister and I ordered one to split and they gave us enough for 3 people!) We also split a pizza: the "Signature" which is thin crust with olive oil, Fontina cheese, roasted red peppers, artichoke hearts and no red sauce. It was definitely enough for 2 people (we had leftovers) and really yummy! A friend ordered the calamari and pasta, which had lots of tender rings and squid-dy parts in a tasty tomato sauce and another friend had the caprese salad as her entree (she also had leftovers). For the five of us, the total bill was just over a hundred bucks, which I find very reasonable for a sit down dinner with appetizers, salads, wine and entrees. Hope this helps other people make a decision about whether or not to eat at Armand's. I know I plan to return for more of that terrific pizza.
(3)Kim M.
I wanted to update this review based on our lunch at work the other day. This time I tried the Italian Beef. The beef was a little thick but the bread and au jus made up for it. So another star for a good beef sandwich. The fries were overcooked, almost like they had gone in the fryer twice.
(3)Ed R.
The pizza here its actually a good thin crust pizza, we enjoyed ..... but the service not so much very slow servers, had to wait 15 minutes for my martini
(3)Lindsay T.
My husband and I went here for the first time around 6:30 pm on Sat. It was not crowded, and had no wait, which we were worried about in Arlington Heights. Inside is decorated well, but the ambiance of a great Italian restaurant really isn't there. I ordered the chicken limone, which was grilled, came with a nice lemon sauce and tons of veggies. My husband ordered one of the pizza nova's- it was awesome. Tons of toppings, good crisp crust. We both got soups, the minestrone was amazing. They serve great fresh bread and foccia. We will try this place again before we take friends, we hope it stays as good as this first time. It would be nice to have a close local place to go to! I was surprised by the poor reviews on here.
(4)M. S. O.
Really horrible and prices are ridiculously expensive for type of food. It just says Armand's on outside not pizza. The only iced tea they have is black tea, no flavors. They finally sent out plain bread, and the dust parmesan instead of the real shredded kind. You can get it at Jewel in bags. (other places that send out couple pieces of broiled soaked in butter, garlic bread with thick shred parmesan on top can get me to order anything from wine to dessert) Here I wanted to leave before ordering. An artichoke was on the front and we love those, but it was so nuked overcooked it was completely flattened out and mushy, there was no meaty part on the ends to eat and no heart left at the end. It was a pile of mushy breadcrumbs. Later a table next to us hated theirs too, for same reason. My husband's spaghetti sauce was so so spicy hot with pepper neither of us could eat it. No flavor balance, just pepper and high acidic taste. I had Armand "flavored" chicken with artichoke hearts and lemon, capers. I make this at home without tomatoes. First I asked about word flavored and she came back saying it has peppers on it. I said I can't have peppers of any kind I get really sick . Then we determined owner said black pepper which is fine. It came in a bowl looking like stew with tomatos covering all. A great veggy mix was on one side (frozen but good combo) but it was full of RED PEPPERS after all that. OK I dug them out, but am now sick because I can't come near them. Chicken had outside shiny hard texture of freezer burn that was difficult to cut with a knife. There was no garlic or buttery taste because all they did was dump a small bottle of lemon juice into the bowl so it was way way too sour. There was one small canned artichoke floating in it, not sautéed or anything. There were a lot of capers but were the huge kind with stems instead of small to enhance flavor. I felt there were no herbs or anything to give it taste. They don't seem to know or care anything about balance of flavors or what goes together or pinch of sugar to meld the flavors or even taking the time to make real multi ingredient recipes. Even the salad was only iceberg and tomato. They could have added herbs and shredded parmesan at least. I assume this place simply gets the theater crowd a block away, not regulars.
(1)Judi M.
In a pinch--- it's okay. Pizza is flavorful, house salad is romaine lettuce- that's it- just lettuce. Service is awful. Arrived at 4pm on a Saturday afternoon; four other occupied tables and one wait staff with four bus boys. Service was snail pace. Observed orders up on the hot line sitting for 5 minutes before taken to tables - same with the cold line of salads. There seemed to be no sense of urgency to get orders to tables. Had to ask for the check. I did not see a manager in place to move things along. Too bad as the restaurant has a great locale.
(2)Nelson A.
Armand's has one of the best pizzas I have ever had! My favorite is the stuffed with meatball, giardiniera, and red peppers. The Italian beef thin crust is awesome. It's my top 10 for pizza!!!!!!!!!
(5)Joe R.
This place is just not very good. Between the owners standing around with scowls on their faces, the poor service and the bad food there isn't a whole lot good to say. * No Italian bread. They serve you buns at the table with butter. Not Italian bread with olive oil and parmesan cheese. * Burned meat balls. How do you burn meatballs? And if you did would you serve them to a customer? * Angry owners. The owners of the restaurant stand around in disheveled clothes and look pissed off. They didn't greet anybody or come to the table as and say hello. It just made me feel uncomfortable like an unwanted house guest. * The Italian Denny's. The food and atmosphere of the place made me think of Denny's. Cheap tasteless food server by unfriendly people in an uncomfortable restaurant Go somewhere else or go hungry.
(1)Solitaire L.
This was my first time there...and my last. Generally, I give a brand new place a second try if the first was rough. This place is more established and they still don't get it right from slow service to fishy-tasting fried zucchini. Yuck. I'll go course by course: Appetizers (we ordered fried calamari, fried zucchini and mozzarella sticks--wow--a that's a lot, I suppose): To be fair, the fried calamari was pretty good (7 out of 10). The zucchini, as I mentioned, tasted fishy (maybe fried in the same oil as the fish for their Friday nigh fish fry--oh wait, they don't have a Friday night fish fry...hmmm). Mozzarella sticks seemed to be okay as well, I didn't try one but they looked good. I also thought it was a little tacky to serve the zucchini with a little cup of catsup for "dipping sauce"--a little more creativity would have been desirable! Salad: We only had the regular dinner salad, but I noticed that they only use iceberg lettuce, which I thought lacked nice presentation and just seemed...well...cheap! Dinner: I had the eggplant parmagiana which, while certainly not the best I've ever had (the best was at Regina's, which no longer exists!), it was decent. My son had marinara clam sauce over pasta, which he also said was good. My daughter had the caprese sandwich which she said was really good. My ex had a shrimp marinara sauce over pasta, which was, in a word, terrible. The shrimp did not seem fresh--tasted smokey/salty/fishy. My other daughter had cheese ravioli which she described as tasting like "nothing." Also, she said that there was water at the bottom of the plate, as if the pasta had not been fully drained. Dessert: We ordered a tartuffo with raspberry ice cream for dessert. DINERS BEWARE! This was horrible. They showed a dessert tray with four types of delicious looking cheesecake, but only had one to offer (so take the other three off the tray!). Service: Our waitress HAD to be new. She was nice, but inattentive to empty plates, glasses and other service/upsell opportunities. We had a bottle of wine and once empty, she didn't offer another. We spilled (OK I spilled) some wine on the table and she didn't offer to help clean it up--just left the wine soaked placemat on the table for the rest of the meal. The servers/busboys were equally inattentive and unhelpful, though not unpleasant. Do you get what I mean? They have the POTENTIAL to give good (even great) service, but they just don't. I asked if they had fresh parmesan to which the waitress replied yes, so I expected her to bring a hunk of cheese with a grater, but instead she brought the dry, "powdery" type. Cost: Exorbitant for the quality (or lack thereof) of food and service. For five people the bill was nearly $170. I felt totally ripped off and, while I love a bargain, I am not averse to paying for great food with great service. If we'd had that, I would have felt better about the whole thing. One last caution - Wine - I have never ordered a bottle of wine at a restaurant and not had the waitstaff uncork it at the table. Our waitress brought the wine bottle to the table already uncorked, which I think is totally improper. And yes, I could have insisted that she take it back and bring another, sealed bottle, but I didn't, so I guess you could say this is my fault. We hypothesized that she didn't know how to use a corkscrew (as I mentioned, she seemed new/inexperienced) and let it pass. So all in all, a loser of a dinner, both in food and service quality. Definitely would not recommend!
(1)Colleen B.
Great food and good service! I visited last Friday for a late lunch. We were seated immediately outside on the patio and ordered a stuffed artichoke appetizer and a thin crust pizza. I have not stopped thinking about the stuffed artichoke since then...I'm ready to go back now! The server was very responsive to modifications on the pizza due to dietary restrictions, and the pizza came out in a reasonable amount of time. I loved the big strips of veggies on the pizza...very authentic Italian! I'll be returning and bringing my family for sure.
(5)jim s.
it was good not knock your socks off good, but a good pizza will probably be back if i ever want a pizza in this area
(4)Serene A.
The baked clams were not even edible. I threw them out. I don't even know why they'd be on the menu.
(1)Penny K.
Armands has been a favorite of ours since the mid-1990s, when we lived in Elmwood Park. We moved to Arl. Hts. and were thrilled to hear that Armands was opening a restaurant there. We have been frequent visitors and big fans of the thin crust pizza with sausage and green peppers. We have hosted parties there in the party room and have always been satisfied with the food and service. One recent snafu: I stopped there on a Wednesday night about a month ago. I volunteer on Wednesdays and often stop at Armands afterwards to get a pizza to bring home. This time, I stopped in at the usual time, 9:10 p.m. and was told I could not order a pizza since they had turned off the ovens. I know they are open until 10:00 p.m. so I was surprised and disappointed. I was going to sit at the bar for a few minutes and have a drink, when I was told that, no, they were closing. I asked why and was told that they had had a slow evening and decided to close. That just seemed weird to me - you just expect a restaurant to honor their posted hours. While I was disappointed, it certainly won't keep us from going back to Armands to enjoy their delicious pizza. If you go, try the Armands salad; it's great. And Mondays, pizza is half price, a real bargain. Outdoor seating is available too.
(4)Christine D.
Great pizza. Exceptional. Esteemed. Great location and the interior is quaint. They don't deliver until 4:00. How does this place only have 3 stars?
(5)Anna K.
I hate to leave a bad review, but I was disappointed with my experience with Armand's Pizzeria. I bought a slice of pizza from their booth at Taste of Arlington Heights. It cost $5, which is crazy high for a single slice of pizza, especially considering it was just plain thin pizza. I'm usually pretty generous about pizza since it's my favorite food. Until I tried Armand's pizza, I thought even bad pizza was still pretty good. I just couldn't finish this slice. It was bland, the crust was hard and tasted like cardboard, and for some reason the entire slice had a grainy quality to it. It was the worst slice of pizza I'd ever had. I feel I'm being generous with two stars. I'm hoping that in an attempt to keep up with the quantity of food being ordered they loosened their standards on quality. The pizza also looked good, and from what I could tell the restaurant looked nice. But damn, was that a bad slice of pizza. Edit: The owner messaged me saying the prices were set by the village so I don't hold that against them. The owner also mentioned the quality isn't as good because it was served at a festival, and while I recognize that, I also think that serving pizza a few minutes, or even hours old doesn't change the taste that drastically that it could make a slice of pizza taste as bad as that slice was. Even at a special event, a restaurant is still accountable for food it serves.
(2)Amy P.
They really need to change their pizza recipe. Cardboard crust and awful sauce. Waaaay too much oregano! That's all you can taste. Other menu items are little better. I don't recommend the pizza. Service is good.
(3)Stef M.
Get the stuffed artichoke (garnish with a squeeze of lemon) and a pizza. You will not be disappointed. Good location with street parking. Good for families, friends or dates. Polite service.
(4)Michael G.
Fair , not great pizza. I used to go to the original location on Grand Ave. ,in Elmwood Park. The one here in Arlington Hts. , cuts corners on ingredients , and quality.
(2)Patsy D.
Joined a friend at Armands for the first time Saturday night around 6:30. Had the stuffed artichoke (excellent!) and the antipasto salad (great amount of cheese!) and then had a thin crust sausage and mushroom pizza. Haven't had a pizza this good in a long time. Cornmeal on the bottom and the perfect amount of everything. Hawks game in clear view and a great crowd. I would recommend this place-- be aware parking can be difficult.
(4)Josh S.
I've been coming here for a long time, the pizza is fantastic (both thin and pan)! I typically get pizza and the antipasto salad and am never disappointed.
(5)Mark D.
I am not a big fan of this restaurant. There are only 2-3 items on the menu I like and then those are just average, except for their calamari. Service is usually slow. The only reason I come here is because my wife and sister in-law like it. Wish the original Armand's in Elmwood Park was still open. THEY had great food!
(3)Amy C.
Service was bad, inattentive and slow. Server didn't have knowledge of the menu and told us one item and gave us another. It was fine, not great and not bad. No rush to return
(3)Vinnie S.
Normally a great experience but not tonight. Awful service..never refilled our drinks and pizza under cooked. My daughter spilled her drink and we had to wsive down an employee to help..no dinning room awareness by staff. After an hour, i finallyI had to go to the bar to get my diet coke refilled.
(2)Joanna S.
One of the best pizza places in downtown Arlington Heights! The focaccia starter bread alone is to die for and worth coming in for alone. The pizzas (we got the margarita and carbonara) are perfectly cooked with just the right amount of crispness around the edges. The toppings are fresh and full of flavor. Another must try - their Tiramisu. The owner of the place is very nice and came by our table to make sure we were happy with everything. You can tell he genuinely cares about his customers and knows what he's doing. Great staff, food and enviroment. Will Def be coming back!
(5)Taylor W.
Terrific aribiata sauce...spicy & delicious. Love their calamari that you can get breaded or not. I order this as take-out at least 3 times a month.
(4)Laura M.
SLOW, SLOW - No Service Couldn't comment on food, our order was never received by Kitchen. Drink took 25 minutes to arrive. What a joke. Many better places then here. And we weren't the only table with slow service, everyone was waiting, waiting and waiting. . .
(1)Scott C.
Since there are five stars I try to visit each place five times before reviewing. My first visit to Armand's was take out pizza. My wife and I ordered the deep dish. All ingredients were fresh, and even though she is not a deep dish fan, it was a huge success. Overall, excellent pizza. The second visit was with my wife and her friend. We got the Armand's Salad to start with. It was excellent. Again fresh. The pizza was thin crust this time, although it didn't matter. It was again delicious with fresh ingredients and a superb crust that was crunchy and doughy at the same time. The third visit was by myself. I sat at the bar and ate and watched the game. As always the food was really good (I ordered the lasagna). But, the service was slow. In a fifty minute time period, the lady checked on me twice, and the first time was to take my order. The manager that is usually there wasn't working, and he's generally the guy at the bar. It's not really a bar kind of restaurant though, so I guess it can be forgiven. (You know, where you hang out at the bar and drink some beer or wine and watch the game.) Fourth visit was delivery. The food was again spot-on. We ordered the ceasar salad and the pizza margherita. Both were excellent. Not too much dressing as to overpower the salad, and not too much garlic on the pizza to overpower the basil. Last visit was a pick-up order. We went the beef sandwich route this time. All I can say is surprisingly excellent. Although the food here is top notch and a solid five stars, the service is a bit lacking. (Even the delivery guy was kind of off putting.) But, this place is a must-go-to if you're in downtown Arlington Heights and craving pizza. If there was a half star, it would receive four and a half stars.
(4)Enna M.
The Margherita pizza and their signature pizza are awesome - some of the best I've ever had! The calamari is fabulous as is the Melrose pepper salad. They also have a nice selection of inexpensive wines to choose from. I wish it wasn't so far from me; I'd definitely become a regular. The service was good, not great. That is my only negative comment.
(5)Joe G.
Don't understand the 3 star rating. I think they have some of the best crispy thin crust in the area. My wife grew up in Elmwood Park and we have been big fans of Armands for years. Not sure about the other locations but the Arlington Heights location makes great pizza. Try ordering meatball, roasted red pepper and ricotta on your next pizza there....you won't be sorry...
(5)Mike E.
Lousy service. Very mediocre food. I had high expectations given location and appearance of restaurant . We waited nearly an hour from order to delivery at table. Waitress carried each plate out one at a time over a 5 minute period. Salad and Alfredo bland. Lasagna over cooked. Unimpressed. Mike from Seattle
(2)Susan M.
We found this place by accident as the place we intended to go was closed. It was very good. The double dough was crispy on the bottom and edges, but soft an chewy inside. Great cheese.
(4)Mike R.
Good food but SLOW service! My wife, daughter and I went here for lunch on a Saturday (May 31). When we arrived at about 11:45am there were only a handful of people. We ended up sitting outside. We order a kids pasta, turkey sandwich and a tomato/ mozzarella sandwich. It took over 40 minutes for two cold sandwiches and one kids pasta-really? The food was good but not worth the wait. If you go careful slow service.
(3)Ed A.
We came here after a day at the track and it was one of the most amusing dining experiences I've had. It doesn't take much to make me a happy camper when it comes to service. Although a hot server never hurts. I do not place the entire blame on our server as she was handicapped with not having a busboy to help her out. Even so, she was quite amusing. We had a group of 10 and called ahead. We ordered salad and while it looked delicious there were no plates to put it on. When we asked for plates, she handed my friend a stack of seven to distribute and walked away. Wait, wait, we also need more plates and utensils! No worry, she'll be back, right? 10 minutes later... When we got our utensils, she handed my friend a fistful of knives and the stack of plates and walked away, leaving it for us to pass them down the line. Finished with our salad, the table was a mess. Thankfully, my friend stopped and cautioned her to not serve our main meal until the table was cleared. Whew! Disaster averted... She kept apologizing to us but the comedy continued. I felt sorry for her. It seemed like forever until we got our food. But finally, it arrived. Time to dig in... we were starving. She again apologized about the delay. She calmly assured us that she was caught up with her tables and no worries and then walked away. Wait, wait... we still have no plates, glasses, utensils and the pitchers of Diet Coke needs a refill. Again, she apologized and handed my friend a stack of plates and a fistful of napkins and utensils and then walked away. Little help, little help... can't you do this?? Oh, well... My family's Thanksgiving dinner last year went smoother. By the way, the salad was terrific, the pasta was good but the pizza wasn't that great.
(3)Cindy Z.
Had Mothers Day dinner with 16 family members in their private room. Calimari was tender, pizza, pasta, chicken parmesan, and pepper steak fabulous!!! Alexis our server and team gave is fabulous service... thanks again!
(4)Luke S.
Great pizza. Good service. Good deal buy one get one carry out on Tuesdays. Good chance to try their specialty pizzas.
(4)Dmitriy O.
My fiancée and I have been here a couple times now and we LOVE the pizza. Treat it as a pizza joint and not a full restaurant and you'll be very happy. We've had the signature pizza which is really good and unique, but beware that it is a bit on the dry side due to it having and olive oil sauce. All of their ingredients are always fresh and their tomato pizza sauce tastes very fresh and delicious. The appetizers are nothing to rave about but we do like the caprice salad. We come only for the pizza and have left happy every time.
(5)Brenda M.
We ordered 2 pizzas for delivery on a Saturday night- a margarita specialty pizza and a roast beef and giardiniera pizza for my husband. (not usually a fan) They said it would take an hour and it got to us in about 35 min (yay!) Everything was really fresh and flavorful and I even liked my husbands pizza! It seems like a lot of the negative reviews were about dining in so we will still with the delivery, but we will absolutely order from here again.
(4)Larry R.
Great thin crust Pizza! ez to find, across from the train station. Great food, drink and service.
(4)Shark S.
I can't believe, after me, two terrible reviews. Mike and Gil do you care anymore? I can't believe 2.5 stars and I keep talking the place up..... I love the food but the service will kill you.... Pay attention, buy a drink, shake a hand, your father would be disappointed.
(2)Judi H.
I ate here a few months ago and it was not bad. I went back for a pizza tonight and it was not good. I don't want to be too negative. I see a lot of reviews complain about the service. Our service was great. The setting is nice. The pizza was really terrible. Don't waste your money. I should have paid attention to all of the bad reviews.
(2)Peter g.
Simple Itialian choices, good pizza, and that is from a few tries, they make a few other primary lunch choices and some take home sauce that I have not tried but some in my office like it a lot. I have had the sandwiches, the caprese salad was very good, and I enjoyed the pizza - thin crust but it was good. Not sure about some of the reviews here, i think they might be a little dated. Recently lunches and 1 dinner was all good. The staff are not going to win friendliest of the year, but this is not a negative really. As resutrants go, I would rate service about average.
(3)Mary C.
This has become our go to Pizza for delivery. They make an extra thin crust and have a very tasty, non-fatty sausage. Their extra toppings are fresh and nicely cooked. They are a little more expensive than some of the other area delivery businesses, not excessive, and worth the price. We've recommended this place to several of our friends and acquaintances. No complaints from any of them yet!
(4)Thomas T.
First time at this neighborhood restaurant. Nice decor, smells great, not too long a wait, looks positive. Took a seat at the bar for a drink waiting for our table. The bartender...not that busy, but I seem to be invisible, oh well, that happens. One drink, two stinks, what the bell is taking so long for our table? The hostess couldn't find us (I can understand, we were four feet from her around the corner). Finally seated, the waiter takes our order, comes back to clarify our order...twice...is he new? Food arrives, tasty, nothing spectacular, but how badly can manicotti or garlic shrimp be? Dessert, white chocolate tartufo. Waiter explains that it is white chocolate gelatin covered in dark chocolate shell, sounds nice. When it comes its white chocolate gelato with white chocolate chips on top...really? It was tasty except for the fact that the busboy took it away when we were only half way through. Food ok, wait staff aweful!
(2)Mary G.
Went to Armand's in Arl Hts. For the first time tonight. Salad was good and so was the pizza!
(4)C. W.
Love the vibe in downtown Arlington. Truth be told I've only ordered one thing at Armand's because if it ain't broken why try fixing it? I get the chicken parm every time - the only thing that changes is sandwich or dinner. The sandwich is two chicken breasts - truly a 2nd meal! The dinner comes with just as much chicken, plus pasta, and soup or salad. Depending on your appetite and commitment to leftovers is probably how you choose! The service is good, I like a crowded restaurant because then my kids are drowned out, and I like that it's not SO crowded we have to wait too long to sit.
(4)Becky B.
I live around the corner and was very excited about my first few times here. I love their thin crust with sausage, mushrooms, and green peppers. The last THREE times I got take out and the pizza was burned. I guess the lesson is not to go when they are busy.
(2)Maria C.
I'm giving this place 1 star but I'm being extra nice. This is where Pronto Roma used to be. I was a regular at PR which somehow managed to be hip and trendy despite being in the burbs. Armand's destroyed the ambience turning it into one more huge-portion-suburban eatery for people who can't tell a lasagna from a tortelinni. I wanted to carboload for a long run the next day and ordered Spaghetti with Alfredo Sauce. WHO THESE DAYS CUTS THE PASTA BEFORE COOKING IT? The spaghetti came in several sizes, not in strings making it hard to eat. The sauce looked like cheese cement. My husband's pizza (Let's face it - You gotta try really hard if you want to screw up a 4-cheese pizza) was horrendous. Someone told the pizzaman that for the pizza to be "autenthic italian" it needs to contain 2 lb of garlic. I couldn't sleep at night with my own breath. Don't go there if you want to eat good pizza or pasta. For Pasta, go to Carlos, a great place right behind Armands. For pizza, go to CPK which is not the greatest but certainly better than this.
(1)Lynne J.
My husband and I went to Armand's last winter and had pretty good pizza, so we went back tonight. I felt like having pasta this time... so I had (fresh) green fettuccine with marinara clam sauce. Ugh. The fettuccine was overcooked almost to the point of being mushy. The three clams in their shells on top of the dish were awfully rubbery. The clam pieces in the sauce tasted like canned diced clams dumped into marinara. My husband's meat ravioli was edible but nothing special. Given that there are many outstanding restaurants in downtown Arlington Heights, we will not be going back to Armand's.
(1)Bob S.
Used to have the best pizza around when they were in Elmwood Park. I had a craving and brought a friend. Told her she was gonna love the pizza. Well I was dissapointed. The crust which is usually thin and crispy was not even close to what it used to be. Please get it back your losing it
(2)Elizabeth T.
DO NOT GO HERE! That 1 star is for the food. Food was good. Service was HORIBBLE! Bus boy who gave our water as soon as we sat down had a scowl on his face. I thanked him, no answer. Asked for bread 3 times from anyone who would pass by our table (we got tired waiting for our waitress) before we could get it. Food given was not as ordered (asked for some things not to be included in the burger). Looking for change before we could pay the bill. I went to the hostess desk. She was on a phone for a long time so I approached a waitress to ask for change. She directed me to the hostess desk again. Still not off the phone. I eventually got change from the pizza delivery person. There were some wait staff who knew what they were doing but most seemed pissed to be there or too inexperienced to give good customer service. SKIP THIS PLACE!
(1)Therese B.
Wow, that Maria girl is crazy. Pronto Roma?? That's your idea of good ambience and good food? Strange that they are all out of business . . . . . . . Check out my review for Armands in Elmhurst for a little more reality.
(5)Catherine H.
This restaurant was a disappointment. Arlington Heights has a variety of great restaurants, but this isn't one of them. Food was mediocre at best and lacked in-depth flavor. Not a place I'll visit again.
(2)Jenny K.
My favorite pizza. They now deliver and you can carry-out....although what makes the pizza so amazing is how crispy the crust is when you get a fresh one in the restaurant. The sauce is sweet and tangy, they use real cheese and if you like sausage, theirs is homemade and hard to beat. The only downfall is that if you want to eat in, you may be in for quite a wait (30 to 90mins) and they will not put you on the list if you phone ahead. I live close by so I will walk, put my name in and then go home for a bit. This place truly is worth the wait and patience with the young wait staff.
(5)Kathy R.
Not a review but a heads up. Armand's Pizzeria will be opening a branch in downtown Arlington Heights, slated to open Jan. 1 in the former Pronto Roma space. Main location is in Elmwood Park; they also operate in St. Charles and Elmhurst. A Yelp review for Armand's in Elmwood Park was 5 stars, so I'm intrigued. I'll post a review after I check it out.
(4)Mariana P.
My boyfriend's parents live in Arlington Heights, and so I often find myself in the 'burbs. Last night we went there for pizza and the experience was so-so. The pizza was alright, nothing to die for. The entire wait staff looked like they were in high school, and it showed in their waiting skills. Our waitress kept knocking things over, and the hostesses had horrible customer services skills, mostly because they were so young. They tried hard, but they could have at least hired some people who have had a job before.
(3)Katy T.
Thin crust , "Roma Style" pizzas are pretty good. Pasta dishes aren't any good. Lots of tv's if you want to watch sports over dinner - I don't.
(3)